FTCH
Local restaurant interior with warm lighting
For local restaurants

Open your storefront
in an afternoon.

Snap a photo of your menu. Plug in Stripe. Start taking orders before the dinner rush. FTCH is built for restaurants the national apps overlook.

What you get

A storefront that fits how you already work.

No surprise fees. No menu-engineering homework. No app that forgets what time you open.

Menu in 30 seconds

Snap a photo of your menu, drop a spreadsheet, or upload a short video. Our AI does the typing.

Keep more per order

Flat 15% commission in pilot — and we’re honest about every line item.

Stripe handles the rest

Direct deposits, 1099s, KYC. You never touch a settlement spreadsheet.

Paperless by default

Customer receipts live in their phone. Print slips only when you want them.

Your data, exportable

Sales, items, refunds — exportable to CSV any time. No lock-in, no friction.

Real humans on call

Pilot merchants get the founder’s phone number. Not a ticket queue.

Questions

Merchant FAQ

  • Most pilot merchants are accepting orders the same afternoon they sign up. Stripe Connect onboarding takes 10–15 minutes; AI menu ingestion takes another 5–10 minutes once you upload your menu.

  • During the pilot, FTCH takes a flat 15% commission on the food subtotal, plus a small platform delivery cut. Stripe’s 2.9% + 30¢ is paid by FTCH, not you.

  • No. The merchant portal works on any phone, tablet, or laptop. POS integrations are on the roadmap for after the pilot.

  • One tap on the merchant portal pauses incoming orders. Resume just as easily. Hours and pause states are honored across the customer app in real time.

  • Customer-initiated refunds are self-serve for 24 hours after delivery. Disputes are handled by FTCH ops with you in the loop — never silently against you.

Order in Jamestown. Or bring FTCH to your town.

We're slow on purpose. One town at a time, until the deliveries feel like a neighbor brought them — because they did.